Job Summary
•Responsible for analyzing, designing, developing and delivering commercially viable end-to-end technical solutions for the customers. Owns the technical solution during the project phase.
Responsibilities & Tasks
This role has primary function as a CSI Delivery Solution Architect and also supports pre-sales engagement.
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•Delivery Scope
•Scope, define & design solution offerings; driving end-to-end technical solutions and delivery
•Responsible for solution take over from pre-sales to delivery phase & bridging solution gaps with all stakeholders.
•Owns the technical solution during the project phase.
•Does a feasibility study of the solution with customer meetings and matching customer requirements with contracted solution.
•Interfaces with OEMs and vendors for 3rd Party solutions for finalization of solution, Bill of material and commercial negotiations.
•Interface and communicate with customer about project technical deliverables till acceptance and handover to Customer Support and Managed Services.
•Responsible for performing technical risk analysis with solutions integrators and assist project manager on overall Risk analysis process.
•Responsible for High level and low level solution design (HLD and LLD) and defining scope of work.
•Support the Project Managers in drilling down the solution into activities and provide effort estimates to make project budget as per Ericsson standards practices(WBS,SICOP & PROPS-C)
•Responsible for assigning activities & review delivery progress with the Solution Integrators.
•Support Solution Life Cycle Management of implemented solution.
•Proactive competence development of self in new solution areas in the domain & certification.
•Mentor Solution Integrators and provide transparent & open environment for growth and development.
•Ensure strict SI delivery as per contracted scope with proper change management.
•Provide feedback to R&D
•Participate in knowledge transfer, documentation & information sharing
•Pre-sales scope
•Develop technical presentations & proposals, & perform customer presentations
•Stay abreast of on new technology/technical areas & share information about solution to enable customer competence build
•Understand technical requirements (GR’s) of a contracted SI solution and engage customer to have overall agreement on the proposed solution.
•Analyze customer technology, define business requirements & participate in risk analysis
•Work with core team on list of potential activities & solutions
Position Qualifications
•Total 15 years of work experience with 5 years + experience with delivery experience in VAS solutions for the telecom operators. Should have a good understanding of atleast 3 domains from the mentioned domains- Messaging, Video, Device Management, Voice and Data solutions, Location based services, Service delivery platforms, IN applications, Cloud, IMS/VoLTE, 3PPs (e.g. Oracles Communications Services Gatekeeper, Oracle SOA Suites etc), Multi-Service Delivery Platform and Multi-Service Proxy (MSP, MiEP).
•Should have working knowledge in competence areas like GSM / IN call flow, SS7 stacks, INAP, CAMEL, UNIX, Solaris, SIGTRAN, Oracle, Veritas, Volumanager, clustering, MySql, Java, perl, IP networking, client server concepts, migration fundamentals etc.
Core Competences:
•Broad Technical Acumen
•Consultative Selling Ability
•Problem Solving Ability
•Creative Thinking
•Good Presentation & Communication skills
•Team work & collaboration skills
Behavioral Competences:
•Creating & Innovating
•Entrepreneurial & Commercial thinking
•Persuading & Influencing
•Applying Expertise & technology
•Analyzing
•Delivering Results & Meeting Customer expectations
Preferred Skills:
•Market insight
•Financial Understanding
Minimum Qualifications & Experience Requirements:
•Should be BE/B Tech/MCA with overall 15 years work experience with a minimum of 5 years of delivery experience. Must have worked with Telecom Vendors and Telecom OEMs.
Additional Requirements, Physical Demands, Region/Local Specifications:
•Position is in Gurgaon and the person should be willing to travel. Should have a valid passport.